Go to your Family tab, tap the + button, and choose Invite Member. You can send a link via text or email, or share a QR code for them to scan. Once they accept, they'll appear in your private circle.

Closr requires location services to be enabled. If your child turns them off, you'll see a "Location Unavailable" status and receive a notification (if enabled). We recommend having an open conversation about why location sharing matters for family safety.

Closr is optimized to use minimal battery. Most users see less than 5% daily usage. You can adjust update frequency in Settings > Location to balance accuracy and battery life.

Yes. Closr lets you create multiple private groups—one for immediate family, another for extended relatives, etc. Each group has its own members and privacy settings.

When you trigger an SOS, all designated contacts in your circle receive an immediate alert with your real-time location. The alert continues until you mark yourself safe or a guardian acknowledges it.

Go to Settings > Notifications to customize alerts for arrivals, departures, low battery, and SOS. You can also set Quiet Hours to pause non-emergency notifications during sleep or focus time.

Closr collects only what's needed to power core features (location, profile info, usage analytics). We never sell your data, and your location is shared only within your private circle. Read our full Privacy Policy for details.

1) Confirm location permissions are set to "Always Allow." 2) Ensure Background App Refresh is on (iOS) or battery optimization is off for Closr (Android). 3) Check your internet connection. 4) Try force-quitting and reopening the app.

Yes. Users can request a temporary pause directly in the app. The pause request is sent to the group admin (usually a parent), who can approve or deny it. This encourages trust and open communication.

Closr is available on iOS (iPhone, iPad) and Android smartphones and tablets. A web dashboard for quick check-ins is coming soon.

You can cancel anytime through your device's app store: On iOS: Settings > Apple ID > Subscriptions > Closr > Cancel. On Android: Google Play Store > Subscriptions > Closr > Cancel. You'll retain access until the end of your billing cycle.

Go to Settings > Help & Support > Report a Bug. Describe the issue and attach screenshots if possible. Our team reviews every report and may follow up via email.

We'd love to hear from you! Use the Contact Us form on this page, email us at feedback@closrapp.io or tap Settings > Help & Support > Send Feedback in the app.

On iOS: Press and hold the Closr icon, then tap Remove App > Delete App. On Android: Go to Settings > Apps > Closr > Uninstall, or long-press the icon and drag to Uninstall. Note: Uninstalling stops location sharing but doesn't cancel your subscription—do that separately in your app store.